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Customer Reviews
West Chester Florist
Local West Chester, PA florist
Average Customer Rating: 3.9 of 5 stars. (79 reviews)
Date: Jul 02, 2023
Name: Kathy Z

State/Province:PA

Ordered flowers for my moms birthday and asked for same day delivery.. owner was super sweet and by far the prettiest flowers we have had delivered in 20 years by a local florist!! Absolutely gorgeous!!!
Tracy's Reply:
Date: Jul 03, 2023, 1:06 pm

Thank you so much for taking the time to write this review. We are a small florist and really love bringing a smile to our customers!
Date: Jun 06, 2023
Name: Steven H

State/Province:PA

Very pleased with the delivery process. No issues what so ever.
Tracy's Reply:
Date: Jun 06, 2023, 11:26 am

Thank you so much! I appreciate your time in writing this!
Date: May 28, 2023
Name: James R

State/Province:PA

Always great arrangements and an awesome staff. Highly recommended West Chester Florist!
tracy's Reply:
Date: May 29, 2023, 11:22 am

Thank you so much Jim! Love creating arrangements for you.
Date: Apr 25, 2023
Name: Laura G

State/Province:PA

West Chester Florist is amazing! They delivered a beautiful arrangement quicker than expected and made perfect substitutions for flowers not in stock. Will definitely order again!!
Tracy's Reply:
Date: Apr 25, 2023, 8:40 am

Thank you so much! Really appreciate the time and kind words.
Date: Apr 19, 2023
Name: Tiffane C

State/Province:DC

Great service and easy to place orders online.
tracy's Reply:
Date: Apr 19, 2023, 8:19 am

Thank you so much for the kind review. Have a great day!
Date: Mar 16, 2023
Name: Nancy H

State/Province:PA

Beautiful and just as beautiful the fourth day
Tracy's Reply:
Date: Mar 16, 2023, 9:26 am

Thank you!! We appreciate you taking the time to write this review!????????????
Date: Feb 28, 2023
Name: George R

State/Province:PA

I am very pleased with the beautiful flowers from West Chester Florist. Service and delivery were excellent.
Tracy's Reply:
Date: Feb 28, 2023, 12:13 pm

Thank you so much for taking the time to review us!! Have a great day! Tracy
Date: Feb 19, 2023
Name: Ninette T

State/Province:PA

Beautiful!
Tracy's Reply:
Date: Mar 01, 2023, 9:47 am

Thank you!!
Date: Jan 24, 2023
Name: Mary T

State/Province:PA

Westchester Florist never fails to deliver the most beautiful flower arrangements. Their delivery services are also so convenient and efficient! Couldn’t recommend them more
tracy's Reply:
Date: Jan 24, 2023, 10:58 am

Thank you so much Mary for taking the time to write this review. As a small florist, we try hard to provide the freshest and prettiest flowers! Tracy
Date: Jan 24, 2023
Name: John D

State/Province:PA

Best florist ever! Great price point, amazing quality, and better customer service. This is the only florist I will ever use.
tracy's Reply:
Date: Jan 24, 2023, 11:00 am

Thank you, John, for your continued support of our small florist. We appreciate the repeat business and the referrals you have provided! Tracy
Date: Dec 02, 2022
Name: Ryan M

State/Province:IL

Amazing florist. Every order is beautiful and the customer service is great as well.
Tracy's Reply:
Date: Dec 03, 2022, 1:35 pm

Thank you so much!! We try really hard to make everyone happy! ????????
Date: Jun 16, 2022
Name: Janet R

State/Province:PA

Tracy, is beyond talented! We LOVE her bouquets and arrangements! Wr have used her for many occasions! Her flowers are beautiful and unique! We give her, 5 stars!!!!!!
tracy's Reply:
Date: Jun 16, 2022, 11:39 am

Thank you! It's so nice to work with people who start off as customers and end up as friends!
Date: May 08, 2022
Name: Deborah K

State/Province:FL

Tracy was wonderful with my late request for a Mother's Day delivery. She created a beautiful unique arrangement, which my mother loved. I will definitely use them in the future.
tracy's Reply:
Date: May 08, 2022, 12:53 pm

Thank you so much for the review! So glad your Mom liked them!!
Date: Feb 15, 2022
Name: Max D

State/Province:NJ

I was in a Valentine’s Day bind having been cancelled by another florist at the last minute. Tracy was awesome she saved me not only with timing but also with an awesome arrangement.
tracy's Reply:
Date: Feb 15, 2022, 6:43 am

Thank you for taking the time to write this! I am so happy we could help!
Date: Feb 05, 2022
Name: Jaime P

State/Province:PA

Tracy is a true artist. The flowers that I sent to my neighbor were absolutely stunning. I know the beauty will help ease her pain. I highly recommend West Chester Florist!
Tfacy's Reply:
Date: Feb 05, 2022, 2:49 pm

Thank you so much for taking the time for writing this review. I am so so sorry for the loss of your friend. Tracy
Date: Dec 11, 2021
Name: Betty Jean H

State/Province:VA

Ordered flowers for my daughter. Called from out of state & I found a wonder florist. The winter-wonderland classy arrangement with greens that will last weeks. Flowers highlight arrangement with berries, white branches, pine cones & plaid holiday ribbon. Best florist in town!
Tracy's Reply:
Date: Dec 12, 2021, 5:38 am

Thank you so much!!
Date: Nov 16, 2021
Name: Bea A

State/Province:PA

Ordered flowers for my daughter. Beautiful horn of plenty arrangement sent to her.
Ttacy's Reply:
Date: Nov 17, 2021, 8:07 am

Thank you! I appreciate the time you took to write this review. Thank you for your business. Tracy
Date: Oct 26, 2021
Name: Shannon B

State/Province:CA

I’m so happy I decided to go with west chester florist for my moms birthday flowers!! Not exactly like the picture but actually I loved it better!! Thank you so much she loves them!!
tracy's Reply:
Date: Oct 26, 2021, 4:10 pm

Thank you for choosing us and I am so glad you loved them! Thank you again!!
Date: Oct 19, 2021
Name: mary j

State/Province:NY

beautiful arrangement, on time, designer listened to my vision and created something special.
Date: Oct 17, 2021
Name: Judy M

State/Province:PA

It is a beautiful arrangement!!! Thank you!
tracy's Reply:
Date: Oct 17, 2021, 4:11 pm

Thank you for the opportunity and your time to write this review!
Date: Oct 13, 2021
Name: Caryle G

State/Province:PA

Thank you for replacing my stolen flowers with a beautiful bouquet.
Date: Oct 13, 2021
Name: Tyler S

State/Province:PA

Great and timely service.
tracy's Reply:
Date: Oct 13, 2021, 9:03 am

Thank you so much! Hope you had a great anniversary!!
Date: Sep 03, 2021
Name: Jennifer H

State/Province:PA

Beautiful arrangement. Tons of gorgeous flowers.
tracy's Reply:
Date: Sep 03, 2021, 7:42 pm

Thank you so much for the review!! We love gorgeous flowers and customers who take the time to review us!!
Date: Aug 18, 2021
Name: gretchen r

State/Province:FL

I was able to speak to Tracy who designed the most beautiful arrangement. the recipient was dazzeled it was above my expectations. Thanks again Tracy.
tracy's Reply:
Date: Aug 19, 2021, 2:34 pm

Thank you so much for this beautiful review. We appreciate the time you took to write this for our business. Thank you, Tracy
Date: Jun 11, 2021
Name: Dana R

State/Province:PA

Always the most beautiful arrangements
Date: Jun 04, 2021
Name: Sharon M

State/Province:CA

I was assuming that it would have been delivered on the previous day and was a little surprised when it was delivered the following day because I had received a phone call the morning when you opened and I was told the only flowers you had in stock were different and so I agreed to the change of flowers based on your availability and thought you would get them out that day.
Date: May 23, 2021
Name: James R

State/Province:PA

Again another beautiful arrangement!
Tracy's Reply:
Date: May 24, 2021, 6:10 am

Thank you for your continued support!!
Date: May 08, 2021
Name: Krista T

State/Province:PA

The flower arrangement was beautiful & my aunt loved it.
tracy's Reply:
Date: May 09, 2021, 5:41 am

I am so glad we were able to provide a beautiful arrangement for your aunt! Appreciate your business!
Date: Apr 30, 2021
Name: James R

State/Province:PA

Great staff great service!!!
Tracy's Reply:
Date: May 01, 2021, 11:50 am

Thank you so much!!
Date: Apr 23, 2021
Name: Carmen G

State/Province:PA

The flowers were absolutely heavenly-Thank you
tracy's Reply:
Date: Apr 24, 2021, 9:42 am

Thank you for your kind words! Very much appreciated.
Date: Apr 19, 2021
Name: Dana R

State/Province:PA

Beautiful arrangement!
Tracy's Reply:
Date: Apr 19, 2021, 7:15 am

Thank you! I’m so glad you liked it!!
Date: Apr 14, 2021
Name: James R

State/Province:PA

Great people and great service. The product they offer is top level!
Date: Apr 13, 2021
Name: James R

State/Province:PA

Great selection and great service
Date: Mar 23, 2021
Name: Connie W

State/Province:PA

I called West Chester Florist after they delivered the wrong arrangement to a friend. Tracy went above and beyond to rectify the mistake. From the start she proved her commitment to me, the customer. She is the owner of the flower shop and pours her heart into her work. Tracy Dez is "West Chester Florist." Call and experience for yourself her personal touch!
tracy's Reply:
Date: Mar 24, 2021, 9:12 am

Thank you so much for the kind words!
Date: Mar 22, 2021
Name: Rachel A

State/Province:PA

When I called WC Florist I was not quite sure what to send to my friend who had been badly injured. I was lucky to be able to speak with Tracey, the owner of the shop. After telling her the kind of flowers my friend liked and describing her taste in design to Tracey- she was able to come up with the most beautiful arrangement I have seen in a very long time. The flowers and greenery were fresh and smelled amazing. My friend was overjoyed. We will now use WC Florist for all of our floral gifts as well as for fruit and goody baskets. First class experience!!
tracy's Reply:
Date: Mar 22, 2021, 7:52 am

Thank you for the great review!!
Date: Jan 14, 2021
Name: Jacqueline T

State/Province:IL

Beautiful flower arrangement!! More than a week later, the flowers were still going strong.
tracy's Reply:
Date: Jan 15, 2021, 12:39 pm

Thank you!
Date: Dec 26, 2020
Name: RICHARD G

State/Province:MD

Recipients happy with the plant
Date: Dec 18, 2020
Name: Zina D

State/Province:MD

Excellent and timely service.
tracy's Reply:
Date: Dec 18, 2020, 5:06 pm

Thank you! really appreciate the opportunity!
Date: Nov 19, 2020
Name: Dee Q

State/Province:PA

Flowers were beautiful. Very pretty arrangment
Date: Nov 03, 2020
Name: Toni J

State/Province:PA

Flowers were received in good condition. Arrangement was beautiful. Would recommend to a friend.
Tracy's Reply:
Date: Nov 03, 2020, 2:31 pm

Thank you for taking the time to write this review!
Date: Oct 06, 2020
Name: Cheryl M

State/Province:NJ

I ordered a Peace Lily but an orchid was sent. The recipient said that it was a pretty plant. I would’ve liked a note from the florist of the change.
Tracy's Reply:
Date: Oct 06, 2020, 2:46 pm

I am so sorry we made an error with your order! We normally call to confirm is you are ok with a replacement, I am not sure where we dropped the ball. Please accept our apologies. Thank you, tracy
Date: Aug 26, 2020
Name: Erin K

State/Province:PA

West Chester Florist delivered an amazing bouquet, hours after I placed my order. When I called to clarify the address location, they were super helpful in making sure the driver was notified. Will definitely order from them again!
Ttacy's Reply:
Date: Aug 26, 2020, 10:27 am

Thank you!! We appreciate the kind words and look forward to working with you again!
Date: Aug 10, 2020
Name: Lidia G

State/Province:PA

Delivered as ordered. the recipient was WOWed! Thanks!
Date: Aug 03, 2020
Name: Cindy C

State/Province:PA

These flowers are absolutely beautiful!!! They are so perfect, they almost look fake! : )
Date: Jul 08, 2020
Name: Gerry D

State/Province:PA

Most beautiful flowers I have ever given my S/O! Always great service, great prices, and the delivery brothers are great!
tracy's Reply:
Date: Jul 08, 2020, 7:30 am

Thanks for the 5*...I agree, the delivery brothers rock, and practice complete social distancing!
Date: May 11, 2020
Name: Kate M

State/Province:PA

the flowers were beautiful
Date: Apr 11, 2020
Name: Shawn S

State/Province:VA

Tracy's profesisonal consideration and kindness was unprecedented in my experience in ordering flowers. The idea to send a "thank you" arrangement was a whim and she knew just what to do to handle the situation with thoughtfulness. I will be working with West Chester Florist again! I highly recommend them.
Date: Jul 20, 2019
Name: Kerri M

State/Province:CT

West Chester Florist did the flowers for my son's wedding. They were above beautiful and everyone was talking about them, especially the arbor! Every arrangement was perfect and different. The bouquets were beautiful. My son did not want a boutonniere but loved the one they did. Nice and simple. Would absolutely use them again.
Tracy's Reply:
Date: Jul 20, 2019, 2:17 pm

It was a pleasure!! Many decades of happiness!!!????
Date: Jul 15, 2019
Name: Kay D

State/Province:NY

Just great about sums it up
tracy's Reply:
Date: Jul 15, 2019, 5:08 pm

Thank you for your kind comments!!
Date: Jul 04, 2019
Name: Michael W

State/Province:AL

My friend loved the flowers and that is what matters.
tracy's Reply:
Date: Jul 06, 2019, 9:22 am

Thank you for taking the time to review!
Date: May 28, 2019
Name: Jasmine R

State/Province:PA

Beautiful flowers! Needed to contact florist and she was very friendly and responsive. Will order from here again!
Tracy's Reply:
Date: Jul 21, 2019, 6:33 pm

Thank you!!
Date: May 26, 2019
Name: DENISE H

State/Province:PA

I was incredibly impressed with the level of perfection and beauty of each and every Arrangement, of some kind, to the public. I had multiple feedback from my Sister as to the Fruit Basket, that I had delivered to the Family. They were beyond impressed and that the fruits were delicious and succulent. Any time I called, to check on the delivery, there was a quick and most pleasant response. I highly suggest that this place be checked out for any occasion.
Tracy's Reply:
Date: May 28, 2019, 11:28 am

Thank you so much for this review!! I really appreciate your kind comments, this mean so much to me! Thanks again, and hope to serve you in the future! Tracy
Denise Haines's Reply:
Date: May 29, 2019, 1:31 pm

Tracy, It was You that responded back to my calls. You were pleasant, nice, comforting, …… just a true professional. I was never more impressed by your Website and that Fruit Basket. My Sister sent me a picture and it was stunning. Prices are s reasonable too. I will come back.
Tracy's Reply:
Date: Jul 21, 2019, 6:34 pm

Thank you!!
Date: Apr 26, 2014
Name: ann H

State/Province:PA

Great customer service, beautiful arrangement.
Date: Apr 19, 2014
Name: Fannie R

State/Province:MD

Everything with the delivery went smooth, and your business was very friendly, and ready to assist in our order! Thanks for making sad times better.
Tracy's Reply:
Date: Jul 21, 2019, 6:34 pm

Thank you!!